From an e-mail received Monday:
The parking garage dilemma could be easily solved by charging a flat fee upon entering the garage. This would allow an easy exit flow, as you would not have to stop at the window to pay on your way out. Both exit lanes should also be open. The garage would make more money and patrons would be happy to get out of there.
It is an extremely dangerous situation if you have a medical emergency while in a garage, or heaven forbid, if there was an auto fire. I am surprised the fire marshall would allow such a situation to continue when a solution is so very simple. My family has been in the garage as long as two hours after a late night Symphony concert a couple years ago. Tempers were flaring and there was much honking of horns, etc.
I also was in aother garage and a young women got a cell phone call that her father had a medical emergency and was taken to the hospital. She could not get out of the garage and was panicking. We were able to move over for her to get in fr ont of our car but she still could not get to the exit.
The City of Charleston needs to correct this potentially hazardous situation immediately.